Always use your UW email address for all UW-related emails

Sending email for UW-related work from your Gmail account or other non-UW accounts is a bad idea for a number of reasons.... If you use Gmail for UW topics, you should set it up so that any UW-related emails that you send will have your @uwaterloo.ca email address as the return address. To do this:
  1. Login to Gmail, click the Options (gear) icon in the top-right and select "Mail Settings", then the "Accounts and Import" tab.
  2. Under Send mail as, click "Add another email address" and add your @uwaterloo.ca address.
  3. Select Use Gmail's servers to send your mail (this is easier to set up).
  4. Click "Next Step >>" and then click "Send Verification" and verify the message.
Once you've done the above, you can then pick your UW address from the drop-down menu in the 'From:' field when you compose a message.

This ends up being a trivial step for you when sending emails, but it makes life easier for everyone receiving your emails.

Another thing you can do to make it easier for yourself is to configure gmail so that if someone sends an email to your UW address, it will automatically place your UW address in the From field when you reply. To set this up:

  1. Login to Gmail, click the Options (gear) icon in the top-right and select "Mail Settings", then the "Accounts and Import" tab.
  2. In the section "Send mail as" / "When replying to a message" select the option to "Reply from the same address the message was sent to". Obviouly you will have to "Add another email address" as described earlier for this to work as desired.

Also, if a message is sent from a UW account to another UW, we can easily confirm the delivery of the message. If you forward your UW email to gmail/hotmail/elsewhere, we can only confirm delivery details to the point where the message is handed to the off campus server. We can't determine what gmail/hotmail/etc does with it after they receive it - it could be the case their email filters silently chucks it.

Anyway, if you can do us a favour and stick to your UW address for emails to Bill, Michael, Prath, Janice, Denise, Tammy, Nadine, Emily, Michelle, Colin, Helen, our coops, the ACO and IST, HR, students you are TAing, other UW faculty/Staff/students/depts/offices on campus, research collaborators, research clients and subjects, we'd all greatly appreciate it. :-)

If you are leaving UW and want to forward your UW email from Connect to elsewhere, see IST's Exchange (Connect) email FAQ.


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